Virtual Consultation
World-class consultations from the
comfort of your own home
However you prefer, the choice is yours
As our face to face appointment service has temporarily ceased due to the COVID-19 pandemic, we want to keep our patients safe and offer them the same quality of care. You can receive expert care and advice for new or existing conditions with our virtual consultation services; our consultants are available in as little as 24hrs to discuss your healthcare needs.
Both new and follow up appointments are available.
How does it work
Our consultants will clinically assess your case in the consultation and provide you with a diagnosis and best treatment. In some cases diagnostics may be required and you will need to attend the hospital, your consultant will discuss this with you.
The Attend Anywhere booking process can be completed in 3 steps:
- Book a telephone or video appointment date and time by contacting our sales and enquiries team on 020 731 7751 or email rf-tr.privateenquiries@nhs.net . Alternatively, you can use the booking form.
- We will send you over an appointment confirmation with connection details.
- Please read the Attend Anywhere connection guidance on how to remotely connect to your virtual consultation.
Your consultation will be completely confidential and will consist of you and your consultant only. No information will be stored online and your consultant will send you out a written report.
FAQs
The consultation fee varies per consultant but is typically between £200 – £300.
Payments are normally settled after the consultation, you will either receive an invoice or you can contact us on 020 7830 2142 to make the payment. In some cases your consultant may ask you to pay prior to the consultation.
You can be booked in for an appointment within 1-3 working days. This is depending on you and your consultant’s availability.
Currently we are not offering weekend appointments.
A private prescription will be sent to your home address by first class post.
You will need to contact your insurance provider prior to your appointment and if they are covering the cost of your consultation, they may allocate you a claim number, authorisation code or claim form for the hospital and consultant to sign.
You may also have limits on your health insurance policy or an excess which you will need to check first.
Full insurance details must be given to the hospital reception staff at or before the time of treatment for direct settlement.
If your insurer declines payment, you will be invoiced for immediate settlement; however our consultants are covered by most of the major insurance companies.