Hadley Wood Hospital is a dynamic new private healthcare facility located in High Barnet, North London.

Band 3 Private Patients Reception Coordinator Hadley Wood Hospital

Band 3: £12.76 per hour.

37.5 hours per week.

The Private Patients Unit Hadley Wood is seeking an experienced Private Patients Administration Coordinator with excellent communication skills who is customer focused with previous private outpatients coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Service Manager and working with the Private Patients Assistant Service Manager, you will be responsible for administering the Private Patients Unit’s outpatients’ services and reception daily functions.

Working a variable rota that runs Saturdays to Mondays from 7:30am to 8pm, you will be responsible for manning the reception and carrying out the daily administrative functions including bookings and payments. You will engage with; patients, consultants and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service. An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, flexible, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.

You will have a working knowledge of patient administration systems and Microsoft Office.

This is an exciting time to be working at the Royal Free London NHS Foundation, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working as part of a team, calmly under pressure, prioritising targets and working towards tight deadlines.

If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.

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